I joined the Financial Times in April 2017, just after the website had been relaunched — a phase of iteration and rationalisation of the newly released product. The company has around 900k subscribers and growing, with a goal to reach 1 million by 2020.
My role is a mix of hands on design and leading projects, working with product owners and stakeholders to discover ideas quickly and to decide the best ways to get answers for our very specific user problems. I am simultaneously concerned with the quality of craft applied to the work, alongside the ease-of-use of all channels within the product. I work closely with our research team to gain invaluable insights as to how to move best forward, believing that good work is a carefully balanced mix of intuition and research — attempting to look backward and forward at the same time. In addition to this I mentor other team members, run social occasions (teams need to be happy!) and contribute to the working processes at the FT.